Privacy Policy

The Privacy Policy aims to assist all beneficiaries of the services provided by the Bader AL-Maarifa Knowledge Center for Training in understanding the nature of the data that the organization collects when visiting the website or training platform, and how to handle and protect this data.

Data we collect:
• Primary information such as name, date of birth, gender
• Email address
• Phone number
• Payment and invoice information
• Information related to registration and enrollment in training courses
• Progress and results records in training courses
• Technical support and customer communication information
• User information and passwords
• Information related to the interests and training needs of beneficiaries

Method of data collection and purpose:
Data is collected for various purposes, including assessment, planning, development, research, management, analysis, education, training, marketing, and communication. It is ensured that the purposes for collecting data are in compliance with the privacy and protection policy, which ensures non-disclosure of personal information to any unauthorized party.

Data retention and organization's retention:
Data is retained only for the necessary period and deleted after the specified period to ensure that personal information is not retained unlawfully. The duration of data storage varies depending on the type of data and the purpose of collection. However, we commit to not retain it for longer than the period specified by the relevant authorities.

Who has access to this data:
Specific users are assigned access to this data, including:
• Relevant employees such as training and development department employees, technical support team, customer service managers, and platform management staff.
• Registered users have the right to access their personal data, results, and progress in their training courses.
• Accredited external parties, such as trainers, and government agencies, may be granted limited access to data according to agreements and contracts signed between them and the e-learning training organization.
• Authorized users: Authorization may be granted to authorized users, such as legal and accounting officers and internal auditors, to access data for monitoring, reporting, and auditing purposes according to specified policies.

We are committed to protecting the privacy of beneficiaries' data and not disclosing or sharing it with any party or individuals who are not authorized to access this data. We understand that privacy is a fundamental right for all users and are committed to providing a safe and trustworthy environment for beneficiaries.

At Bader Al-Maarifa Knowledge Center for Training, we follow strict policies and procedures to ensure the protection and security of all data collected from beneficiaries. We are committed to handling this data in a confidential and respectful manner in accordance with the laws and regulations applicable in the Kingdom of Saudi Arabia.